Consumer Rights
Consumer Rights
View PDFConsumer Protection Act
Protects consumers against defective goods, deficient services, unfair trade practices, and the right to seek redressal.
Document Information:
Published: 9 August 2019
Source: Ministry of Consumer Affairs, Food and Public Distribution, Government of India
Last Amended: 2020
Details:
The Consumer Protection Act, 2019 replaced the earlier Act of 1986 to provide better protection of consumers' interests. It established the Central Consumer Protection Authority (CCPA) to regulate matters relating to violation of consumer rights, unfair trade practices, and false or misleading advertisements.